Refund policy

At Digital Sparks, we are dedicated to providing top-quality online learning experiences to our students. However, we understand that sometimes a course may not meet your expectations or you may need to cancel your enrollment. In such cases, we offer a refund policy as outlined below:

Course Cancellation: If you cancel your enrollment in a course prior to the start date, we will provide a full refund i.e. without viewing any digital content provided on website for the enrolled course.

Incomplete Course: Before complete a course and are not satisfied with the quality or content, you may request a refund within 2 days of course payment. Refunds will be granted on a case-by-case basis, taking into account the reasons for the request and the efforts made by the student to engage with the course content. Digital Sparks decision will be final and binding on the user.

Technical Issues: If you encounter technical issues that prevent you from accessing the course, we will provide a full refund. You must report the issue within 2 days of course purchase approved and provide evidence of the issue if we are unable to clean the issue we will provide you a full refund in the regards.

Refund Processing Time: Refunds will be processed within 14 business days of the request being approved by the digital sparks management.

Please note that our refund policy is subject to change without notice. If you have any questions or concerns, please contact us at +91 9766550068. Thank you for choosing Digital Sparks by Malleable Software Private Limited for your online learning needs. We value your trust and strive to deliver the best possible experiences

Course Completion Once you finished your course you are not eligible to refund the amount paid for the course even if the course may be completed by enrolled student within or less than 2 days i.e. limit for asking/Requesting refund.

Mail communication will play an important role to decide the refund amount.

Refunds will be granted on a case-by-case basis, taking into account the reasons for the request and the efforts made by the student to engage with the course content. Digital Sparks decision will be final and binding on the user.